Privacy | Spellcaster

Spellcaster - Privacy Policy

Introduction

At Spellcaster, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our application: Spellcaster.

Who is Responsible for What?

When purchasing or using Spellcaster, your School (or you as a parent/guardian for individual accounts) remains the Data Controller. Spellcaster acts as the Data Processor when providing our products and services to you.

Customer Responsibilities:

Ensure the personal information added to the system is accurate (e.g., teacher and pupil details)
Manage access permissions for teachers and students
Handle any reports or data extracted from the system
Obtain necessary consents from parents/guardians (if required by local laws)

Spellcaster Responsibilities:

Ensure that our systems operate securely
Meet and maintain our own security obligations
Process personal data as defined in our agreement with you

Data We Collect and How We Use It

1. Account Information

What we collect: Names and email addresses of customer, and learner name and user name as provided by customer

How we use it: To set up administrative accounts and user profiles

2. Usage Data

What we collect: Information about a student's progress through the Spellcaster platform, including game scores, learning items the student has found difficult, login times, and duration of use

How we use it: To build a profile of educational requirements, direct learning, maximize the effectiveness of the program, and generate progress reports

3. Payment Information

What we collect: Payment details for purchases

How we use it: To process payments and maintain records of transactions

Note: Payments are facilitated by Stripe and/or Xero. Spellcaster does not store your payment information.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: rupert@spellcaster.education

Your Peace of Mind

At Spellcaster, we understand the importance of protecting your information. We want to assure you that:

We never sell your data to third parties.
We use industry-standard security measures to protect your data.
We only collect the information necessary to provide and improve our educational services.
We are committed to transparency in our data practices.
We respect your rights and control over your personal data.

Your trust is our top priority, and we are dedicated to maintaining that trust through responsible and ethical data practices.

Last updated: 16 October 2024